Hamza Rasheed | Telemarketing Agent, Training Manager & Founder of CPS Shield

Hamza turns cold
calls into closed
deals & trained
teams.

Telemarketing Agent, Training Manager, and Founder of CPS Shield — based in Islamabad, Pakistan.

Contact Us

Hamza Rasheed

Hamza Rasheed, telemarketing agent and training manager, portrait

Hamza Rasheed

Training Manager

CPS
Founder
Sales 1,200+

4+

Years in Telemarketing

1200+

Billable CPL Sales

10

Campaigns Trained

1

Company Founded

Career Timeline

Experience

Scroll through – each card stops at the center.

01 Training Manager Feb 2025 – Present · 1 yr 7 mos
Mighty Knights Communications logo

Mighty Knights Communications

Rawalpindi, Punjab, Pakistan · On-site

Trained agents across Final Expense, ACA, Medicare, Debt Settlement, and MVA campaigns.
Focused on product knowledge, call handling, objection handling, and compliance.
Conducted mock calls, role plays, and performance evaluations to ensure readiness.
02 Verification Specialist Jul 2024 – Present · 2 yrs 2 mos
Leads Expert Group logo

Leads Expert Group

Rawalpindi, Punjab, Pakistan · On-site

Verified customer information for Final Expense CPL sales with high accuracy.
Ensured lead quality by following strict verification procedures.
Collaborated with sales team to maintain smooth lead transition.
03 Sales Specialist Apr 2023 – Jun 2024 · 1 yr 3 mos
Gear Trybe Inc. logo

Gear Trybe Inc.

Rawalpindi, Punjab, Pakistan · On-site

Closed sales for engines and transmissions in the U.S. automotive salvage market.
Managed customer negotiations, objections, and CRM follow‑ups.
Developed strong communication and relationship‑building skills.
04 CSR & Self Closer Jul 2022 – Apr 2023 · 10 mos
Smart Brains BPO logo

Smart Brains BPO

Rawalpindi, Punjab, Pakistan · On-site

Handled ACA and Medicare campaigns, managing full sales cycle from contact to close.
Addressed customer needs, explained options, and handled objections effectively.
Built strong customer communication and closing abilities in a fast‑paced environment.
CPS Shield logo

Communication Preference Services

CPS Shield – Consumer Privacy & Telemarketing Protection

As the Founder of CPS Shield, Hamza helps U.S. consumers stop unwanted telemarketing calls and protect their personal information. The service registers numbers with the National Do Not Call Registry, files complaints with regulators, and connects eligible customers with lawyers for potential consumer‑protection claims — giving people control over how their data is used.

Business Ownership Start-up Leadership Consumer Protection Legal Coordination
Key Achievement

Generated over 1,200 billable CPL Final Expense sales within a four‑month period.

Campaign Knowledge

Trained & Worked Across

Extensive hands-on experience across diverse BPO campaigns in insurance, healthcare, and service sectors.

Hospital Indemnity Affordable Care Act (ACA) Oak Street Health Medicare Final Expense Med Alert Auto Parts Debt Settlement CPS Shield Home Insurance

Note: CPS Shield is an own service under Communication Preference Services, a venture focused on delivering tailored communication solutions. Cofounded by Hamza Rasheed.

Hello! Hamza Rasheed portrait I'm a passionate telemarketing agent and training manager based in Islamabad, Pakistan, skilled at qualifying customers for insurance and service products and connecting them with the right brokers and agencies.

Beyond Work

Hobbies & Interests

Reading

Completed more than five books across various genres. Constantly exploring new perspectives through literature.

Coding

Building small web projects and expanding technical skills in frontend and backend development.

Poetry

Writing poetry as a creative outlet, expressing thoughts and emotions through structured verse.

Let's close your next campaign.

Reach out for telemarketing, training, or consumer‑protection support.

Email hamza@cpsshield.com